What are the methods of payment?
We have several payment gateways for you to place an order.
Can I pay with my Credit/Debit card?
Ofcourse! You will be transferred to paypal where you can type in your card details and place your payment even if you don’t have a paypal account.
Is my payment information safe?
Security is very important to us at JOYCARD hence we have decided to transfer you to paypal gateway to complete your purchase. Paypal is the biggest global payment/transaction provider where the information privacy and security is ensured.
What currencies do you accept?
We accept Euro, Pound Sterling, US Dollars & Danish, Swedish & Norwegian Kroner and every currency Paypal accepts.
Do I need to create an account to shop with you?
No! You do not need to register to complete an order with JOYCARD, however we recommend it! It’s simple to do and allows you to place orders without you having to fill in your details each time you shop with us. You can create an account now by clicking here or you can start shopping straight away and set up your account when you check out.
How do I sign up for the newsletter?
You can sign up to the JOYCARD newsletter anytime. You can enter your email address in the newsletter box at the bottom of the site and click GO.
When will I be charged?
If your card has been authorised by paypal, payment will be taken immediately. You will receive an email confirming your order has been successful. In the event that your card has not been authorised for payment by paypal, payment will not be taken. We would advise you to try again or contact your bank or try with another card details.
How do I change details on my account?
You can change your details by clicking on ‘My Account’ on the top right hand corner of the site. Enter your details and you will land on your own account page where you can click on ‘Edit Account’ on the left hand menu.
I leave in Greece, may I pay using a different gateaway than paypal?
For Greek friends only, we provide an alternative payment method so you can pay by cash on receipt of the goods at your office or home. You just pay the delivery boy of ACS.
I have a discount code. How do I use it in paying for goods?
If you’re lucky enough to have a discount code off your order (please check your code in still valid!) you need to enter your promotional code when you are placing your order and at the confirmation stage.